An Overview of Insurance Claims

Insurance Claims Primer

This Primer covers the ins and outs of the Insurance Claims. Topics covered include: the key steps of the claims process, the people involved, key KPIs, and major impact levers.

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We recommend this Primer as a follow-up to our Insurance Primer, which provides a comprehensive overview of the industry. This Primer will focus on a single topic: claims.

Course: 5 Chapters

Est. time: 45 mins

What's Covered In This Primer?

Introduction

Process

People

KPIs

Levers

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Chapter 1 Breakdown

Understanding insurance claims

Chapter 2 Breakdown

What are the key steps in the claims process?

Chapter 3 Breakdown

Who is involved in the claims process?

Chapter 4 Breakdown

What are the primary claims-related metrics?

Chapter 4 Breakdown

What levers do insurers pull to optimize claims-related costs?

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Insurance Claims Trends

How Our Insurance Claims Primer Can Help

Build A Foundation

Go from newbie to knowledgeable in under an hour! Our primers break down the essentials of an entire industry - products, trends, terminology, and more - into a concise, easy-to-digest format. Gain the knowledge you need quickly, so you can hit the ground running with confidence and clarity.

Boost Your Credibility & Confidence

Stand out when it counts! Our primers are packed with industry insights, allowing you to navigate professional conversations with greater confidence and leave a lasting impression. With a solid foundation in industry knowledge, you'll feel prepared for any client conversation that comes your way.

Gain Competitive Edge

Nothing beats knowing! Our primers are concise but we never skimp on insights. Staying up-to-date on industry challenges, opportunities, and trends empowers business leaders to make informed strategic decisions and maintain a competitive edge.

Primed for Success

Trustworthy insights, sourced from subject matter experts

Organized and streamlined into digestible lessons

Presented in binge-worthy videos that learners love

Testimonials

I thought it was very succinct and covered all the main aspects of the claims process in a very easy to understand way.

- Consultant

The animations were nice and simple to convey the message. I like how brief and succinct the learning material was.

- Consultant

Incredibly helpful in understanding areas of value related to claims. This helped give me ideas about how to pitch automation in the claims process for insurers.

- SaaS Sales Professional

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Frequently Asked Questions

What is a primer?

Think of a primer as your quick-start guide to understanding the landscape of an industry (such as Investment Banking, Renewable Energy, Retail, etc.).

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Industry information is readily available but Googling can lead you down a rabbit hole of scattered, inconsistent and text-heavy resources - leaving a fragmented picture of the industry. And this content can miss the mark: they’re either too long and full of extraneous details, making it tough for beginners to find what they need, or too short, leaving out critical detail.

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Primerli is changing this! All our primers are presented in a concise, engaging format, covering everything you need to know in binge-worthy videos.

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Primers are perfect for anyone looking to understand an industry, fast. Whether you’re a consultant preparing for a case in telecom; a salesperson hoping to make headway with a big pharmaceutical customer, or a student preparing for their first job interview, primers are the prep step that enables success.

How long does it take to complete a primer?

A full primer takes less than an hour. We pack tons of insights into each primer collection of bite-sized, binge-worthy videos that you can watch anytime, anywhere. Perfect for busy schedules - because learning shouldn’t take forever.

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And for industry aficionados, our primers are split into sections so you can bypass the introductory info and stay up-to-date on trends or brush up on terminology in less than 10 minutes.

What topics does the primer cover?

Each industry primer covers the essentials: key trends, terminology, value chain, economics, and products & services. But some of our technology and functional topic primers include additional sections to make sure all the critical information is covered and each primer is comprehensive.

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