The modern business landscape is increasingly defined by technology, driving a skyrocketing demand for specialized expertise to navigate its complexity. Enter IT consulting—a $50 billion global industry dominated by giants like Accenture, Capgemini, and Infosys. So, what do IT consultants do? They guide companies through every phase of their technological journey: advising on which solutions to adopt, implementing those solutions, and providing ongoing support. Whether it’s deploying platforms like SAP, Salesforce, or Oracle or safeguarding critical data with advanced cybersecurity solutions, IT consultants deliver the expertise needed to power and protect modern businesses.
In this primer, we’ll dive into the role IT consultants play in helping businesses harness technology. We'll break down the types of services they offer, their partnerships with technology vendors, the landscape of IT consulting firms, how these firms are structured, how they generate revenue, and the key trends shaping the industry today.
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